Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services.
The ideal candidate will have extensive experience in Executive Protection (preferably with both residential and personal teams) that will allow them to think independently, make constructive recommendations for program improvements, and problem solve quickly. The position will closely liaise with other Protective Services elements, local law enforcement, Global Security, and private offices.
•Manage day to day coordination and support for the Residential Security Teams (RSTs) at various locations
•Ensure that KPIs are met while maintaining a high level of customer service
•Work closely with internal and external partners to ensure that RSTs have sufficient technical and logistical support to complete their mission
•Provide timely and accurate reports and metrics on varied layers of service
•Ensure that privacy and confidentiality guidelines and policies are met
•Interface with cross-functional teams on questions regarding the support of executives
•5+ years executive protection experience
•Bachelor’s degree or 7+ years of related experience
•Able to adapt and maintain productivity in an ever-changing environment
•Experience communicating, presenting and fielding questions from Executives and their staff.
•Proven experience utilizing, organizing, and motivating functional partners to explain requirements and gain buy-in •Experience with multi-disciplinary projects to accomplish the delivery of security services on a tactical level •Experience omrgaannaigziingsaencdurpitriyoprietirzsionngnmelultiple on-going projects
•Experience tracking legal and training requirements for security personnel.
•Experience working with private family offices
•Knowledge of physical security elements
•Knowledge of security systems and technology
•Experience working with or in support of diverse communities
*Job description is subject to change.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable