Milestone Technologies, Inc.

Business Intelligence Analyst

Job ID
# of Openings
Hire Type
Regular Full-Time
Job Category
Professional Services



Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services.



The Business Intelligence Team is responsible for turning data into insights through analytics, reports, and dashboards. BI Developers can break down complex problems and provide solutions that bring knowledge and data to the forefront and exceed the insight beyond the end-users' expectations.



Data Management

  • Analyze and evaluate current BI data, processes, and infrastructure to proactively identify data redundancy and make recommendations for data consolidation, standardization and process improvement, in support of current and future enterprise Data Governance and Master Data Management principles
  • Maintain an understanding of ETL (extract, transform, and load) processes used in applications that feed into the data warehouse environment
  • Design and develop Microsoft SQL Server Integration Services programming objects for gathering, manipulating, and loading data
  • Manage, monitor, and improve BI platform error handling and performance monitoring capabilities to optimize and/or proactively address potential systems or process issues
  • Perform data stewardship tasks that establish data best practices and internal controls (data validation rules) to understand anomalies and ensure data quality.
  • Maintain documentation of established data models, processes and infrastructure related to reporting and analytics platforms
  • Serve as a liaison with other departments to ensure proper considerations are given to data management as new data and reporting needs are introduced across the enterprise


Reporting and Analytics

  • Design rich Graphic visualizations with modular design of reports, worksheets and views in Tableau with a strong understanding of the appropriate chart types (Bar charts, Line charts, scatter plot, Heat Maps) to use to highlight patterns in the data.
  • Develop data definitions that ensure semantic consistency across enterprise business units
  • Ability to assess the appropriate business reporting solution to address specific requests
  • Creation and ownership of Business Intelligence-related queries and calculations
  • Develop integrated reporting capabilities from disassociated systems using standardized data points
  • Provide consulting and expertise on firm reporting initiatives, developing reports, translating requirements and training end users on the use of data contained in dashboards and reports
  • Support efforts to fulfill report requests from auditors and regulators
  • Perform research on and support the utilization of statistical analysis tools, data modeling programs and decision support systems
  • Assist in developing advisor facing reporting and analytics capabilities


3-5 years experience in data analytics. Strong analytical and critical thinking skills. Written and verbal communication skills.


Systems: Proficient with Tableau, Python, MS Excel, SQL (Oracle, Hive, MySQL) and other analytical applications.


Education: Bachelor’s degree in Computer Science, Statistics, Math, Engineering, Business and/or 5+ years of work experience in the field.


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