Milestone Technologies, Inc.

Data Center Technician II

Job ID
2021-14562
# of Openings
1
Category
IT/Engineering
Hire Type
RPT : US Regular Part-Time
Job Category
Data Center

Company Overview

Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional Services 

 

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 2,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe. 

 

Job Overview

As a Data Center Technician II, you will be working alongside Data Center Leads in supporting installs, troubleshooting, and maintaining servers, networking equipment and cabling. 

How You Will Make An Impact

 

  • Strong understanding of overall trouble management process 
  • Understand process for diagnostic methods of troubleshooting data center equipment 
  • Pull required inventory as defined by inventory process 
  • Update inventory systems as required 
  • Perform server diagnostic and troubleshooting 
  • Repair servers (replace hard drives, replace bad sticks of RAM, MoBos, etc.) 
  • Physically assist in moving and racking equipment as directed for special projects 

What You Will Need To Succeed

 

  • HS Diploma or GED  
  • 2+ years of general work experience with knowledge or hands on experience with computer hardware/repair  
  • Strong communication skills, both verbal and written  
  • Self-motivated, professional and strong attention to detail 
  • Ability to learn new software quickly 
  • Ability to multi-task 
  • Ability to safely lift and move a minimum of fifty (50) pounds 

 

Preferred Qualifications

    • A minimum of 2-3 years’ experience in a technical or data center support role.
    • Ability to work independently once provided direction
    • Experience with Linux and Command Line
    • Experience in Fiber Optic infrastructure cabling within large scale environments
    • Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.).

    Additional preferred experience/certifications:

    • Helpdesk/System Administrator experience
    • Logistics/inventory management experience
    • A+ Certification
    • CCNA Certification

    *Job description is subject to change.  

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. 

 

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. 

 

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you. 

 

As a full-time employee of Milestone Technologies, you will be eligible to receive medical, dental and vision insurance, life insurance, PTO, 401K and many other perks. Join our team today!  

 

*Job description is subject to change.  

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